Lady's Way, LLC

Privacy Policy

Please do not include medical records, diagnoses, medication information, Social Security numbers, insurance identification numbers, or other sensitive health information in this form. Call 911 for emergencies.

Privacy Policy

Effective Date: July 31, 2026
**Last Updated: Lady's Way, “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit www.ladysway.org, contact us through the wine services.

By using this website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide

We may collect information that you voluntarily provide when you:

  • Complete a contact or service-request form;

  • Request information about our services;

  • Call, email, or otherwise communicate with us; or

  • Submit an inquiry or message through the website.

This information may include:

  • Your name;

  • Email address;

  • Telephone number;

  • Information included in your message;

  • Service preferences; and

  • Other information you choose to provide.

Information Collected Automatically

When you visit our website, certain information may be collected automatically through cookies, analytics tools, server logs, and similar technologies. This information may include:

  • Internet Protocol address;

  • Browser and device type;

  • Operating system;

  • Approximate geographic location;

  • Pages visited;

  • Date and time of the visit;

  • Referring website;

  • Website interactions; and

  • Session and usage information.

2. Google Analytics and Cookies

We use Google Analytics to help us understand how visitors use our website and to improve website performance.

Google Analytics may use cookies and similar technologies to collect information such as browser type, device information, approximate geographic location, pages visited, session statistics, and interactions with the website.

You may control or disable cookies through your browser settings. Disabling cookies may affect how certain website features function.

We do not use Google Analytics to intentionally collect names, email addresses, telephone numbers, medical information, or other information that directly identifies you.

3. How We Use Information

We may use collected information to:

  • Respond to questions and service inquiries;

  • Contact individuals who request information;

  • Schedule consultations or services;

  • Provide information about Lady’s Way services;

  • Operate, maintain, and improve our website;

  • Understand website traffic and visitor activity;

  • Protect the website against misuse, fraud, or security threats;

  • Maintain business and communication records;

  • Comply with legal, licensing, regulatory, and contractual obligations; and

  • Exercise or defend our legal rights.

We will not use information submitted through the website for purposes that are materially different from those described in this Privacy Policy without providing appropriate notice.

4. Health and Medical Information

The general contact form on this website is intended for basic inquiries and service requests. It is not intended for emergencies or for transmitting sensitive medical information.

Please do not submit diagnoses, treatment information, medication lists, Social Security numbers, Medicaid or insurance identification numbers, financial account information, or other sensitive health information through the general contact form.

Information collected in connection with the actual provision of services may be governed by separate privacy notices, consent forms, service agreements, or applicable healthcare privacy requirements.

This website Privacy Policy does not replace any Notice of Privacy Practices that may apply to health information collected or maintained in connection with services.

5. How We May Share Information

We may share information only as reasonably necessary with:

  • Website hosting and technology providers;

  • Email, communication, and form-processing providers;

  • Analytics and website-performance providers;

  • Professional advisers, such as attorneys, accountants, insurers, and compliance consultants;

  • Government agencies, regulators, licensing authorities, law enforcement, or courts when required by law; and

  • A successor organization in connection with a merger, acquisition, reorganization, financing, or sale of business assets.

Service providers may receive only the information reasonably necessary to perform services on our behalf.

We do not sell personal information collected through this website. We do not knowingly share personal information for third-party targeted advertising.

6. Information Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, misuse, alteration, loss, or disclosure.

However, no website, electronic transmission, or information-storage system can be guaranteed to be completely secure. Visitors should use caution when transmitting information online.

7. Information Retention

We retain information for as long as reasonably necessary to:

  • Respond to inquiries;

  • Provide requested services;

  • Maintain appropriate business records;

  • Meet legal, regulatory, licensing, contractual, and insurance requirements; and

  • Resolve disputes or enforce agreements.

Information may be securely deleted, destroyed, or de-identified when it is no longer reasonably required.

8. Your Privacy Choices

Depending on applicable law, you may request that we:

  • Provide information about personal information we maintain about you;

  • Correct inaccurate information;

  • Delete certain personal information; or

  • Limit certain uses of your information.

Requests may be submitted to ladysway@ladysway.org. We may need to verify your identity before completing a request. Certain information may be retained when required by law or for legitimate business, compliance, or recordkeeping purposes.

You may also unsubscribe from promotional communications by following the instructions included in the communication or contacting us directly. Service-related communications may still be sent when necessary.

9. Children’s Privacy

This website is intended for adults seeking information about Lady’s Way services. We do not knowingly collect personal information online directly from children under 13 without authorization from a parent or legal guardian.

A parent or legal guardian who believes a child has submitted information through this website may contact us to request its review or deletion.

10. Third-Party Websites

Our website may contain links to websites or services operated by third parties. Lady’s Way does not control and is not responsible for the privacy, security, or content practices of third-party websites.

Visitors should review the privacy policies of third-party websites before submitting personal information.

11. Emergency Communications

Do not use this website or its contact form to report a medical emergency.

For a life-threatening or medical emergency, call 911 or seek immediate assistance from an appropriate emergency-services provider.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our website, services, technology, or legal obligations.

The updated policy will be posted on this page with a revised “Last Updated” date. Continued use of the website after an updated policy is posted constitutes acknowledgment of the revised policy.

13. Contact Lady’s Way

Questions, concerns, or privacy requests may be directed to:

Lady’s Way, LLC
Chattanooga, Tennessee
Email: ladysway@ladysway.org
Telephone: (423) 326-6557
Website: www.ladysway.org